Open Competitive
WESTCHESTER COUNTY CIVIL SERVICE
CAREER OPPORTUNITIES
County Service · Westchester Medical Center ·Towns · Villages · School Districts
Special Districts · Cities of Peekskill & Rye
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Last Filling Date: 02/24/25 Revised: 02/14/25
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Exam #: 13-286 |
Exam Date: HELD DURING THE WEEK
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NETWORK SPECIALIST
School Districts, Towns and Villages
A NON-REFUNDABLE $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY. SEE APPLICATION FILING FEE STATEMENT ON LAST SECTION OF ANNOUNCEMENT
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Westchester County is only accepting applications submitted on-line for our civil service examinations. Paper Applications WILL NOT be accepted. TO APPLY ON-LINE VISIT: WWW.WESTCHESTERGOV.COM/HR, or scan the QR code.
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Candidates may use computers available at the Westchester County One-Stop Employment Center, located at 120 Bloomingdale Road in White Plains, or at local libraries in Westchester County to complete the on-line application. The NON-REFUNDABLE application processing fee MUST be paid on-line using a credit card. Visa, Mastercard, Discover, American Express and Pre-paid cards are accepted. Please call (914) 995-2388 if you have any questions.
Successful candidates in this examination will have their names interfiled (placed) on the continuous recruitment eligible list in the order of final scores. The names of candidates will remain on the eligible list for a period of one (1) year. Candidates who wish to retest in this title may do so after one (1) year.
The results from this written examination are used for appointment to applicable positions in Westchester County service.
SALARY
Varies with Jurisdiction
MINIMUM QUALIFICATIONS
Possession of a high school or equivalency diploma and two (2) years of experience installing, operating, and maintaining local area networks (LAN) and/or wide area networks (WAN).
SUBSTITUTION #1: Satisfactory completion of 30 college credits* towards a degree in Computer Science, Information Technology, or a closely related field may be substituted for one (1) year of the work experience described above.
SUBSTITUTION #2: Current/active certification as a Cisco Certified Network Associate (CCNA) for switching and routing or wireless, certification on the current Windows Server Operating System (or version immediately preceding) from a Microsoft authorized training center, or certification on LINUX may be substituted for six (6) months of the required experience.
SPECIAL REQUIREMENT: At time of appointment, possession of a valid license to operate a motor vehicle in the State of New York. The appointing authority is responsible for verifying and ensuring that the candidate meets these conditions at time of appointment and throughout the course of employment.
NOTES: (1) Unless otherwise noted, only experience gained after attaining the minimum education level indicated in the minimum qualifications will be considered in evaluating experience. (2) The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek. (3) Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.
*SPECIAL NOTE: Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
ONLY EXPERIENCE GAINED AFTER ATTAINING THE MINIMUM EDUCATION LEVEL INDICATED IN THE MINIMUM QUALIFICATIONS WILL BE CONSIDERED IN EVALUATING EXPERIENCE.
ALL CANDIDATES QUALIFYING BY POST HIGH SCHOOL EDUCATION MUST SUBMIT AN OFFICIAL (RAISED SEAL AND SIGNED BY REGISTRAR) TRANSCRIPT(S) TO THIS OFFICE BEFORE BEING APPROVED AND ADMITTED TO TAKE THIS EXAMINATION, UNLESS ALREADY ON FILE IN OUR OFFICE. IF IT IS ON FILE, PLEASE INDICATE THIS ON YOUR APPLICATION.
CANDIDATE’S OFFICIAL TRANSCRIPT MUST BE RECEIVED WITHIN 60 DAYS OF FILING APPLICATION. IF NOT RECEIVED WITHIN 60 DAYS, YOU WILL BE DISQUALIFIED TO TAKE THIS EXAM AND MUST RE-FILE.
If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Evaluation fees must be paid by the applicant.
ALL APPLICATIONS MUST HAVE COPIES OF THE APPROPRIATE LICENSE, CERTIFICATE OR REGISTRATION.
SPECIAL REQUIREMENT FOR APPOINTMENT IN SCHOOL DISTRICTS: In accordance with the Safe Schools Against Violence Education (SAVE) legislation, Chapter 180 of the Laws of 2000, and by the Regulations of the Commissioner of Education, candidates for appointment in school districts must obtain clearance for employment from the State Education Department prior to employment based upon a fingerprint and criminal history background check.
RESIDENCE
There are no residence requirements to participate in the examination, but preference in appointment may be given to eligibles who have been residents of the appointing jurisdiction at least 30 days prior to the effective date of appointment.
DUTIES
Under general supervision of a higher level technical employee or school district administrator, this technical support position installs and maintains local and/or wide area (LAN and/or WAN) computer networks, ancillary equipment (i.e. printers, work stations, personal data assistants, etc.) and their operating systems, such as Apple, Citrix, Microsoft, and Novell Networks, in user school districts or within a school district or municipality. Work is performed under general supervision and incumbent is expected to exercise independent judgment. The incumbent is required to respond to service calls from user districts or from buildings throughout a school district or municipality. Whenever possible, the incumbent troubleshoots problems over the phone before traveling to site. Does related work as required.
VACANCIES
The eligible list established as a result of this examination will be utilized, where appropriate, for filling any current or future vacancies in all agencies under the jurisdiction of the Westchester County Department of Human Resources.
This examination will also be given on a promotional basis on the same day, and the resulting eligible list will have preference in making appointments. If you are interested and qualify, you must file a separate application for the promotional examination at the same time, as your participation in an examination for this title will be limited to once every twelve months.
SUBJECT OF EXAMINATION
The examination will consist of one part: a rated evaluation of training and experience. Your rating on the evaluation of training and experience will be considered when computing final scores.
If your application is approved, you will be directed by either mail or e-mail to log onto a secure website at the New York State Department of Civil Service where you will complete the Training and Experience portion of the examination. You will not be required to complete this portion all at once, and will be given a maximum of two weeks to complete it, because there is information requested that you may need time to put together.
Rated Evaluation of Training and Experience
You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job areas and to provide the name and contact information for someone who can verify your information. The information you provide about your experience will be rated against the following areas:
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Help Desk
User Support
Network Administration
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Data Communications
Business/Systems Analysis
Microcomputer Repair |
GENERAL NOTICE TO CANDIDATES FOR CIVIL SERVICE EXAMS
1. Unless otherwise notified, candidates are PERMITTED to use quiet, hand-held solar or battery powered calculators. Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries, or any similar devices are prohibited. You may not bring books or other reference materials to the examination location.
2. ELIGIBLE LISTS - Successful candidates in this examination will have their names interfiled (placed) on the continuous recruitment eligible list in the order of final scores, regardless of the date on which they filed for or took the examination. The names of candidates will remain on the eligible list for a period of one (1) year, unless permanently appointed.
3. RETESTS - Candidates are barred from taking this examination series for twelve months from the last date on which they participated.
4. FOR COUNTY EMPLOYMENT - In accordance with Westchester County’s comprehensive Drug-Free Workplace Policy and Procedures, and commitment to maintain a safe, alcohol and drug- free work environment, you may be required to submit to a urinalysis and/or blood test.
5. FOR COUNTY EMPLOYMENT – If offered employment, you will be subject to the Westchester County Fingerprinting Policy under which your appointment may be conditioned on the results of a fingerprinting investigation.
6. This examination will be prepared and rated in accordance with Section 23(2) of the Civil Service Law. The provisions of the New York State Civil Service Law, rules and regulations dealing with the preparation and rating of examinations will apply to this examination.
7. Veterans and Veterans with Disabilities, who meet the criteria set forth in the Application for Examination, may be eligible for additional credits added to their earned scores if successful in examination. CREDITS MUST BE CLAIMED AT THE TIME OF FILING YOUR APPLICATION FOR EXAMINATION AND YOU MUST ATTACH A COPY OF YOUR DD214 SEPARATION PAPERS. If claiming credit as a Veteran with a disability, attach form 102. If these documents are not submitted within sixty days of filing your application, your claim will be denied. "Active duty members of the Armed Forces have the right to request veteran credits prior to discharge.
If you are currently on active
duty you should check the appropriate box on the application and attach a
letter requesting the use of credits with documentation verifying your active
duty status: i.e. copy of military ID, military orders, official documents
indicating current service, etc." See our website section "Special
Rights for Veterans" for details regarding the use of these credits.
Veterans who previously used non-disabled veteran credits for
appointment to a position in New York State or local government AND, after
his/her appointment, was subsequently classified by the Veterans Administration
as a disabled veteran, are now eligible for an award of additional veteran
credits. If you are claiming additional disabled veteran credits as a result
of the Amendment to Section Six of Article Five of the New York State
Constitution effective January 1, 2014, Form 102 Authorization for
Disability Record and Form 102S Authorization for Verification of
Non-Disabled Veterans Credits Use must be submitted. Completed forms must
be received by the Westchester County Department of Human Resources before an
eligible list is established in order to be granted credits on that eligible
list.
8. In conformance with section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty are entitled to receive an additional ten points on a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office when you submit your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.
HOW TO APPLY
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
APPLICATION FILING FEE: A $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY. THE NON-REFUNDABLE APPLICATION PROCESSING FEE MUST BE PAID ONLINE USING A CREDIT CARD.
APPLICATION FEES ARE NOT REFUNDABLE. IF YOU ARE DISQUALIFIED FROM OR FAIL TO APPEAR FOR THE EXAMINATION, YOUR FEE IS NOT REFUNDED. THEREFORE, WE URGE YOU TO COMPARE YOUR QUALIFICATIONS CAREFULLY WITH THE REQUIREMENTS FOR ADMISSION AND FILE ONLY FOR THOSE EXAMINATIONS FOR WHICH YOU ARE CLEARLY QUALIFIED.
THE APPLICATION FILING FEE IS SUBJECT TO BEING INCREASED WITHOUT PRIOR NOTICE.
APPLICATION FEE WAIVER: The application fee will be waived for those who are serving active military duty and for Veterans (as defined in Section 50(5)(b) of the New York State Civil Service Law). Documentation proving eligibility must be submitted with each application. All claims for application fee waivers are subject to verification.
ALTERNATE TEST DAY REQUESTS: The Department of Human Resources periodically receives requests to reschedule candidates for civil service examinations under exceptional circumstances because individuals are unable to participate in the exams on their scheduled dates.
Upon presentation of appropriate documentation, the Department of Human Resources may grant an alternate test date. The granting of alternate test date is at the discretion of the Department of Human Resources. Examples such as the following may be considered as reasons for granting an alternate test date:
- Death in the family or household or attendance at funeral or memorial service.
- Medical illness or emergencies involving the candidate or member(s) of the family.
- Military orders.
- Religious observance (Candidate must submit required form).
- Wedding
- Vacation for which a non-refundable down payment was made before the announcement was issued.
- Required court appearances.
Candidates requesting an alternate date due to current active duty obligations must submit a written request to the Westchester County Department of Human Resources, within 60 days of their release from active duty.
Procedure:
Candidates who have met the criteria may be eligible for one alternate test date. As soon as a candidate is aware of a conflict prior to the scheduled test date, the candidate should notify the Examinations Unit by e-mail at exam@westchestercountyny.gov, or call at (914) 995-2388. The request should contain a complete explanation of the reason the candidate cannot take the test on the scheduled date and include appropriate supporting documentation. It is essential that the Examinations Unit receive these requests before the date of the written test. Requests received on the date of the written test or thereafter will not be considered, unless they involve unforeseen emergencies. A medical emergency or illness occurring on the date of the examination must be documented by a medical professional seen on the date of the examination.
For emergencies, such as illness or death in the family, which occur on the scheduled written test date, the candidate must notify the Examinations Unit no later than close of business the Monday following the test date. If the candidate is unable to contact us, a family or household member, may, on the candidate's behalf, notify the Examinations Unit of the need for an alternate test date.
After consideration, the Examination Administration Unit will notify the candidate as to whether or not the request is granted.
APPLICANTS WITH DISABILITIES: If special arrangements for testing are required, please indicate this on your application.
Westchester County Department of Human Resources
Recruitment and
Selection Unit
148 Martine Avenue, Suite 100
White Plains, New York 10601
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FAX: (914) 995-2009
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EMAIL: exam@westchestercountyny.gov
Candidates are responsible for reporting in writing, all changes in name and/or address directly to the “Recruitment and Selection Unit” at the above address. Please include examination number on all correspondence.
We may contact you with exam related correspondence (i.e. Admission Notice, Notice of Exam Results, Request for Additional Information and Transcripts, Disqualification Notices etc.) through e-mail. Candidates are responsible for maintaining valid e-mail and responding to e-mail notifications regarding Westchester County Civil Service examinations.
Admission Notices may not be mailed/emailed to candidates until ten days prior to the examination date.
Candidates, who receive disqualification notices and wish to appeal such disqualification, must do so in writing.
WESTCHESTER COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. It is the policy of Westchester County to provide for and promote the equal opportunity of employment, compensation and other terms and conditions of employment without discrimination because of age, race, creed, color, national origin, sex, disability, marital status, sexual orientation, or any other protected status.