Open Competitive

 

WESTCHESTER COUNTY CIVIL SERVICE

CAREER OPPORTUNITIES

 

County Service · Westchester Medical Center · Towns · Villages · School Districts

Special Districts · Cities of Peekskill & Rye

 

Last Filing Date: 12/13/24
Date Posted: 11/25/24
JBCL: 0636

 

Exam #: 69-237010

Exam Date: 03/01/25

WATER SERVICE WORKER

 

Cities of Peekskill and Rye, Special Districts, Towns, Villages

 

A NON-REFUNDABLE $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY.  SEE APPLICATION FILING FEE STATEMENT ON LAST SECTION OF ANNOUNCEMENT.

 

 

Westchester County is only accepting applications submitted on-line for our civil service examinations.  Paper Applications WILL NOT be accepted.

TO APPLY ON-LINE VISIT: WWW.WESTCHESTERGOV.COM/HR, or scan the QR code.

 

 

Candidates may use computers available at the Westchester County One-Stop Employment Center, located at 120 Bloomingdale Road in White Plains, or at local libraries in Westchester County to complete the on-line application. The NON-REFUNDABLE application processing fee MUST be paid on-line using a credit card. Visa, Mastercard, Discover, American Express and Pre-paid cards are accepted. Please call (914) 995-2388, if you have any questions.

 

SALARY

 

Varies with jurisdiction

 

RESIDENCE

 

There are no residence requirements to participate in the examination, but preference in appointment may be given to eligibles that have been residents in the appointing jurisdiction for 30 days prior to the examination and at the effective date of appointment.

 

MINIMUM QUALIFICATIONS

 

Graduation from high school or possession of a high school equivalency diploma and two (2) years of experience in water meter reading, water maintenance or plumbing repair work.

 

SPECIAL REQUIREMENT: Possession of a valid license to operate a motor vehicle in New York State at time of appointment.

 

NOTES:  (1) The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.  (2) Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

 

DUTIES

 

Under general supervision, an employee in this class is responsible for contacting consumers who have reported water service problems such as high or low consumption, poor pressure, leaks, discolored water, frozen pipes, and/or broken or leaky meters, investigating the complaints and making the necessary adjustments and/or repairs.  Direction may be given to "helpers" and/or seasonal employees assigned to assist the incumbent in the performance of his/her duties.  Does related work as required.

 

VACANCIES

 

The eligible list established as a result of this examination will be utilized, where appropriate, for filling any current or future vacancies in all agencies under the jurisdiction of the Westchester County Department of Human Resources.

 

This examination will also be given on a promotional basis on the same day, and the resulting eligible list will have preference in making appointments.  If you qualify for the promotional examination, you must file a separate application for each examination.

 

SUBJECTS OF EXAMINATION

 

• WRITTEN TEST - designed to test for knowledge, skills, and/or abilities in such areas as:

 

  1. Customer service - These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.

 

  1. Ability to read and follow written instructions - These questions test for the ability to read, understand and apply written instructions for performing tasks similar to those encountered on the job. All the information needed to answer these questions will be provided in the test booklet.

 

  1. Meter reading - These questions test for knowledge of proper meter reading procedures and for the ability to correctly and accurately determine the readings on diagrams of various types of scales, gauges, meters, and dials.

 

  1. Use and identification of tools - These questions test for knowledge of the characteristics and appropriate uses of various types of hand tools and for the ability to properly identify diagrams of various tools.

 

  1. Operation and servicing of water meters - These questions test for knowledge of the construction and operating characteristics of water meters and the proper procedures to use to service and repair these meters.

 

Test guide: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm .

 

GENERAL NOTICE TO CANDIDATES FOR ALL CIVIL SERVICE EXAMS

 

1.     Unless otherwise notified, candidates are RECOMMENDED to use quiet, hand-held solar or battery powered calculators.  Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries, or any similar devices are prohibited.  You may not bring books or other reference materials to the examination location.

2.     If you are filing for examinations offered by other agencies (New York State, another County, Cities of Yonkers, New Rochelle, White Plains, etc.) that are being given on the same date as this examination, you must make arrangements to take all examinations at one test site. You are also required to complete and return the Cross Filer Form, available at Westchester County Department of Human Resources, 148 Martine Avenue, Suite 100, White Plains, NY 10601 or download the form at www.westchestergov.com/hr, to this office no less than two (2) weeks prior to the examination date.  Failure to provide such information on time may result in disqualification from one or more examinations in this series.  There is NO reciprocity with New York City and you must make a choice between the two jurisdictions.  Furthermore, if you have applied for both New York State and Westchester County examinations, you must take all examinations at the state examination center. Candidates must take admission notices for all participating examinations on that test date to the state examination center and include all examination numbers on your test materials. IF YOU HAVE ANY QUESTIONS, PLEASE CALL 914-995-2117. DO NOT CONTACT NEW YORK STATE.

3.     Candidates who fail to receive either their admission notice or final disqualification notice by the Thursday prior to the examination are responsible for calling the Department of Human Resources (995-2117), for instructions.

4.     ELIGIBLE LISTS - Lists may be established for a maximum of four years. The resulting eligible list will be used to fill appropriate vacancies as they occur in the agencies listed on the face of this announcement.

5.     FOR COUNTY EMPLOYMENT - In accordance with Westchester County’s comprehensive Drug-Free Workplace Policy and Procedures, and commitment to maintain a safe, alcohol and drug- free work environment, you may be required to submit to a urinalysis and/or blood test.

6.     This examination will be prepared and rated in accordance with Section 23(2) of the Civil Service Law.  The provisions of the New York State Civil Service Law, rules and regulations dealing with the preparation and rating of examinations will apply to this examination.

7.     Veterans and Veterans with Disabilities, who meet the criteria set forth in the Application for Examination, may be eligible for additional credits added to their earned scores if successful in examination. CREDITS MUST BE CLAIMED AT THE TIME OF FILING YOUR APPLICATION FOR EXAMINATION AND YOU MUST SUBMIT A COPY OF YOUR DD214 SEPARATION PAPERS. If claiming credit as a Veteran with a disability, submit form 102.  If these documents are not submitted within sixty days of filing your application, your claim will be denied. "Active duty members of the Armed Forces have the right to request veteran credits prior to discharge. If you are currently on active duty you should check the appropriate box on the application and submit a letter requesting the use of credits with documentation verifying your active duty status: i.e. copy of military ID, military orders, official documents indicating current service, etc." See our website section "Special Rights for Veterans" for details regarding the use of these credits. Veterans who previously used non-disabled veteran credits for appointment to a position in New York State or local government AND, after his/her appointment, was subsequently classified by the Veterans Administration as a disabled veteran, are now eligible for an award of additional veteran credits.  If you are claiming additional disabled veteran credits as a result of the Amendment to Section Six of Article Five of the New York State Constitution effective January 1, 2014, Form 102 Authorization for Disability Record and Form 102S Authorization for Verification of Non-Disabled Veterans Credits Use must be submitted.  Completed forms must be received by the Westchester County Department of Human Resources before an eligible list is established in order to be granted credits on that eligible list.

8.     In conformance with section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points on a competitive examination for original appointment in the same municipality in which his or her parent has served.  If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination.  A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility.  However, no credit may be added after the eligible list has been established.

 

HOW TO APPLY

 

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

 

APPLICATION FILING FEE: A $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY.  THE NON-REFUNDABLE APPLICATION PROCESSING FEE MUST BE PAID ONLINE USING A CREDIT CARD.

 

APPLICATION FEES ARE NOT REFUNDABLE.  IF YOU ARE DISQUALIFIED FROM OR FAIL TO APPEAR FOR THE EXAMINATION, YOUR FEE IS NOT REFUNDED.  THEREFORE, WE URGE YOU TO COMPARE YOUR QUALIFICATIONS CAREFULLY WITH THE REQUIREMENTS FOR ADMISSION AND FILE ONLY FOR THOSE EXAMINATIONS FOR WHICH YOU ARE CLEARLY QUALIFIED.

 

THE APPLICATION FILING FEE IS SUBJECT TO BEING INCREASED WITHOUT PRIOR NOTICE.

 

APPLICATION FEE WAIVER:  A waiver of application fee will be allowed if you are unemployed and primarily responsible for the support of a household.  In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or receiving Supplemental Social Security Income payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety Net Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency.  The fee may also be waived for those who are serving active military duty and for Veterans (as defined in Section 50(5)(b) of the New York State Civil Service Law).  Documentation proving eligibility must be submitted with each application.  All claims for application fee waivers are subject to verification.

 

ALTERNATE TEST DAY REQUESTS: The Department of Human Resources periodically receives requests to reschedule candidates for civil service examinations under exceptional circumstances because individuals are unable to participate in the exams on their scheduled dates.

 

Upon presentation of appropriate documentation, the Department of Human Resources may grant an alternate test date. The granting of alternate test date is at the discretion of the Department of Human Resources. Examples such as the following may be considered as reasons for granting an alternate test date:

 

 

Candidates requesting an alternate date due to current active duty obligations must submit a written request to the Westchester County Department of Human Resources, within 60 days of their release from active duty.

 

Procedure:

 

Candidates who have met the criteria may be eligible for one alternate test date. As soon as a candidate is aware of a conflict prior to the scheduled test date, the candidate should notify the Examinations Unit by e-mail at exam@westchestercountyny.gov, or call at (914) 995-2388. The request should contain a complete explanation of the reason the candidate cannot take the test on the scheduled date and include appropriate supporting documentation. It is essential that the Examinations Unit receive these requests before the date of the written test. Requests received on the date of the written test or thereafter will not be considered, unless they involve unforeseen emergencies. A medical emergency or illness occurring on the date of the examination must be documented by a medical professional seen on the date of the examination.

 

For emergencies, such as illness or death in the family, which occur on the scheduled written test date, the candidate must notify the Examinations Unit no later than close of business the Monday following the test date. If the candidate is unable to contact us, a family or household member, may, on the candidate's behalf, notify the Examinations Unit of the need for an alternate test date.

 

After consideration, the Examination Administration Unit will notify the candidate as to whether or not the request is granted.

 

APPLICANTS WITH DISABILITIES:  If special arrangements for testing are required, please indicate this on your application.

 

Westchester County Department of Human Resources

Recruitment and Selection Unit
148 Martine Avenue, Suite 100
White Plains, New York 10601

 

OR

 

FAX: (914) 995-2009

 

OR

 

EMAIL: exam@westchestercountyny.gov

 

Candidates are responsible for reporting in writing, all changes in name and/or address directly to the “Recruitment and Selection Unit” at the above address.  Please include examination number on all correspondence.

 

We may contact you with exam related correspondence (i.e. Admission Notice, Notice of Exam Results, Request for Additional Information and Transcripts, Disqualification Notices etc.) through e-mail. Candidates are responsible for maintaining valid e-mail and responding to e-mail notifications regarding Westchester County Civil Service examinations.

 

Admission Notices may not be mailed/emailed to candidates until ten days prior to the examination date.

 

Candidates, who receive disqualification notices and wish to appeal such disqualification, must do so in writing.

 

WESTCHESTER COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.  It is the policy of Westchester County to provide for and promote the equal opportunity of employment, compensation and other terms and conditions of employment without discrimination because of age, race, creed, color, national origin, sex, disability, marital status, sexual orientation, or any other protected status.

 

www.westchestergov.com/hr