The Department of Consumer Protection fights hard to ensure a fair and equitable marketplace for consumers. Recently, its inspectors surveyed milk prices at 65 retailers with varying results. Many stores sold milk above the State threshold. Inspectors also went out to 63 food stores checking for outdated food items. Fines totaling more than $85,000 were assessed for 33 local food stores that failed to remove expired items from shelves.

Another new initiative launched by the department is Senior Crime Busters. This one-hour, elder fraud protection program provides tips on how seniors can stay safe and avoid financial exploitation. We would be glad to make a presentation to your group.  

In 2007, the department set a record for restitution it obtained on behalf of consumers. Not surprisingly, home improvement contractors are #1 on our “Top 10 List” of consumer complaints. We continue to crack down on unlicensed contractors, enforcing a new law that allows the county police to seize the assets of these contractors. In the meantime, do your homework before you hire a home improvement contractor. Find out if the contractor is licensed and avoid hiring renegade renovators. And file a complaint with us if you have a problem.

Here are some of the other things we are doing: 

• First-time home improvement applicant must now pass a written exam prior to submitting a license application.  Read our press release.  
• With the summer season here, parents and caregivers are reminded about pool safety.
• Average gas price dropped for the first time in months. Go to our latest survey of gas prices to find out where to get the best price.
• Kmart was assessed a record fine of $1.56 million for violating our item-pricing law.
• Wal-Mart was fined $27,500 for violating our item-pricing law.
• Looking to join a health club? Read our tips or watch our video with tips on how to choose.
• Check out our news releases for our latest consumer alerts.

And there is so much more: Learn about the latest consumer scams; how to avoid becoming a victim of identity theft; obtain advice from housing counselors and read the latest recall and product safety news. Use our guide in English or in Spanish before you choose a credit card. And for parents of students entering college, be sure to research and understand the many college financing options available to you.

Go to our A-Z Consumer for a comprehensive listing of consumer information and services as well. The Westchester County Department of Consumer Protection is here to help you. Send an e-mail or call us at (914) 995-2155 if you need assistance.